What to say to someone facing a loss?

What to say to someone facing a loss?

How many of us have shied away from speaking to someone we know to be recently bereaved?  Between not knowing what to say, and fearing we will provoke an emotional reaction, more often than not, we ignore or tip toe round the elephant in the room. So what do you say? ...
What does FCA regulation mean for me?

What does FCA regulation mean for me?

It’s been well publicised that, from 29 July 2022, the Financial Conduct Authority (FCA) will be regulating the prepayment funeral plan market.  We explore what that actually means for our customers. Continuity Regulation provides continuity for you if the plan...
Something a little bit different?

Something a little bit different?

Traditional funerals are still very popular, but we’re definitely seeing a growing trend towards events designed to be a little bit different.  Our guide to “Something a little bit different” helps families choose unique elements that reflect a unique life...
Virtual Funerals

Virtual Funerals

Two years ago, the funeral sector had to pivot almost overnight and deliver the best service possible in the worst of circumstances during the Covid-19 pandemic.  Technology was the key to adapting how we delivered quality funeral support to grieving families then,...
A Year of Firsts

A Year of Firsts

This month marks the first anniversary of the death of HRH Prince Philip.  For the Queen and other bereaved families, this year will have been filled with many “firsts”.  From the big events to the simplest of routines.  Each day may present a first for someone facing...
Covid-19: The Undertaker two years on

Covid-19: The Undertaker two years on

Watch this moving documentary exploring the impact of Covid-19 on our lives and business, launched today to mark the two year anniversary of lockdown. Thanks to film makers The Times and The Sunday Times...